Skip to content

Translations update from Zammad-Translations #1120

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
ralf401 merged 1 commit into from
Apr 7, 2026
Merged

Translations update from Zammad-Translations #1120

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
1 commit
Select commit
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
187 changes: 134 additions & 53 deletions locale/cs/LC_MESSAGES/admin-docs.po
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -7,7 +7,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Zammad\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2026-03-27 13:00+0100\n"
"POT-Creation-Date: 2026-04-02 10:14+0200\n"
"PO-Revision-Date: 2023-09-23 01:11+0000\n"
"Last-Translator: Tomáš Kovařík <tomas.kovarik@cdv.cz>\n"
"Language-Team: Czech <https://translations.zammad.org/projects/"
Expand Down Expand Up @@ -550,11 +550,16 @@ msgstr ""
#: ../ai/writing-assistant.rst:4
msgid ""
"Zammad's writing assistant tools allow agents to apply AI based changes to "
"their text before saving or sending it. You can access the settings in "
"Zammad's admin section under *AI > Writing Assistant*. Make sure to "
"configure an :doc:`AI provider <provider>` before activating the feature. "
"Otherwise, a warning message will tell you to do so. Activate the feature by "
"turning on the switch."
"their text before saving or sending it. The permission "
"``admin.ai_assistance_text_tools`` is required to access it in Zammad's "
"admin section under *AI > Writing Assistant*. Make sure to configure "
"an :doc:`AI provider <provider>` before activating the feature. Otherwise, a "
"warning message will tell you to do so. Activate the feature by turning on "
"the switch."
msgstr ""

#: ../ai/writing-assistant.rst:13
msgid "Manage Tools"
msgstr ""

#: ../ai/writing-assistant.rst:None
Expand All @@ -563,47 +568,124 @@ msgid ""
"tools"
msgstr ""

#: ../ai/writing-assistant.rst:15
msgid "Manage Tools"
#: ../ai/writing-assistant.rst:18
msgid ""
"The main section of the screen shows a table where you can find all "
"available writing tools. The table includes the name of the tool, the "
"limitation to specific groups, a feedback summary, the last feedback reset "
"time and a description."
msgstr ""

#: ../ai/writing-assistant.rst:17
msgid ""
"The main section of the screen holds a table where you can find all "
"available writing tools. The table includes the name of the tool, an "
"optional description in the **Note** column as well as an information about "
"an optional limitation to specific groups."
#: ../ai/writing-assistant.rst:24
msgid "General Handling"
msgstr ""

#: ../ai/writing-assistant.rst:22
#: ../ai/writing-assistant.rst:26
msgid ""
"You can **Clone** or **Delete** existing tools via ︙ action menu. To edit a "
"tool, simply click on its row. To add a new one, click the ``New Writing "
"Assistant Tool`` button in the header. Use cases for such individual tools "
"could be:"
"To create a new writing assistant tool, you can either start from scratch by "
"using the **New Writing Assistant Tool** button in the top right corner or "
"clone an existing one which is similar to your use case and adjust it. In "
"both cases, a configuration dialog gets opened where you can adjust the "
"settings of the writing assistant tool. You can find an explanation of each "
"field in the :ref:`configuration` section below. Some use cases for "
"individual writing assistant tools could be:"
msgstr ""

#: ../ai/writing-assistant.rst:27
msgid "Translation"
#: ../ai/writing-assistant.rst:34
msgid "Translation to a specific language"
msgstr ""

#: ../ai/writing-assistant.rst:28
#: ../ai/writing-assistant.rst:35
msgid "Apply company and/or sector specific wording"
msgstr ""

#: ../ai/writing-assistant.rst:29
#: ../ai/writing-assistant.rst:36
msgid "Change the mood of the text"
msgstr ""

#: ../ai/writing-assistant.rst:30
#: ../ai/writing-assistant.rst:37
msgid "Reduce or eliminate subjective or uninformative parts"
msgstr ""

#: ../ai/writing-assistant.rst:31
#: ../ai/writing-assistant.rst:38
msgid "Combine different instructions in one tool"
msgstr ""

#: ../ai/writing-assistant.rst:34 ../channels/chat.rst:28
#: ../ai/writing-assistant.rst:40
msgid ""
"The last column in the table includes the ︙ action menu where you can find "
"the **Clone** and **Delete** action as well as download and reset the "
"feedback (more on that below)."
msgstr ""

#: ../ai/writing-assistant.rst:44
msgid ""
"To edit a tool, simply click on its row. This opens a configuration dialog "
"like for creating a new ticket where you can configure it."
msgstr ""

#: ../ai/writing-assistant.rst:49
msgid ""
"Consider cloning an existing tool. So you can use the existing instructions "
"as a starting point and adjust them to your needs. In case it doesn't work "
"as expected, you can still have a look at the instructions of the default "
"tools."
msgstr ""

#: ../ai/writing-assistant.rst:54
msgid "Feedback Handling"
msgstr ""

#: ../ai/writing-assistant.rst:56
msgid ""
"Your agents can give feedback about the results of the writing assistant "
"tools. This allows you to keep an eye on how well the tools are working and "
"if adjustments are necessary. The agents can choose between a like (thumb "
"up) and dislike (thumb down) reaction. For the dislike reaction, they can "
"optionally add a comment to explain why they are not satisfied with the "
"result."
msgstr ""

#: ../ai/writing-assistant.rst:62
msgid ""
"You can see the ratio of likes and dislikes relative to the total tool usage "
"in the feedback column of the table. To get more insights, you can download "
"the feedback data (including your agents' comments) by clicking **Download "
"feedback report** in the ︙ action menu."
msgstr ""

#: ../ai/writing-assistant.rst:67
msgid ""
"To **Reset feedback**, use the corresponding entry in the ︙ action menu. "
"This clears the feedback ratio in the table and the already collected "
"feedback is no longer present in the feedback report. A reset can be useful "
"if you made adjustments to the instructions and want to start collecting "
"feedback for the adjusted version. After a reset, you can still access the "
"old feedback by downloading the global feedback report in the :doc:`provider "
"configuration <provider>`."
msgstr ""

#: ../ai/writing-assistant.rst:77
msgid ""
"To improve a writing assistant tool and compare the results before and after "
"your adjustments, you have two options:"
msgstr ""

#: ../ai/writing-assistant.rst:80
msgid ""
"Apply changes to the tool and reset the feedback. Be aware that the feature "
"specific feedback report no longer includes the feedback from the time "
"before the reset. Either download the report **before** doing the reset or "
"download the global feedback report from the provider configuration."
msgstr ""

#: ../ai/writing-assistant.rst:85
msgid ""
"Clone the tool, deactivate the old and adjust the cloned one. This allows "
"you to even compare the like and dislike ratio directly in the UI."
msgstr ""

#: ../ai/writing-assistant.rst:92 ../channels/chat.rst:28
#: ../channels/microsoft365-graph/accounts.rst:18
#: ../manage/report-profiles.rst:32 ../manage/webhook/add.rst:32
#: ../misc/first-steps.rst:20 ../system/core-workflows/learn-by-example.rst:36
Expand All @@ -615,14 +697,13 @@ msgstr ""
msgid "Configuration"
msgstr ""

#: ../ai/writing-assistant.rst:36
#: ../ai/writing-assistant.rst:94
msgid ""
"Adding or editing a tool opens a dialog where you can configure it. If you "
"want to add a new tool, consider cloning an existing one to have a good "
"starting point. Read on for an explanation of each field."
"Adding or editing a tool opens a configuration dialog. If you want to add a "
"new tool, consider cloning an existing one to have a good starting point."
msgstr ""

#: ../ai/writing-assistant.rst:42 ../channels/form.rst:19
#: ../ai/writing-assistant.rst:99 ../channels/form.rst:19
#: ../manage/calendars.rst:49 ../manage/groups/settings.rst:16
#: ../manage/report-profiles.rst:38 ../manage/scheduler.rst:86
#: ../manage/slas.rst:53 ../manage/templates.rst:23
Expand All @@ -633,76 +714,76 @@ msgstr ""
msgid "Name"
msgstr ""

#: ../ai/writing-assistant.rst:41
#: ../ai/writing-assistant.rst:98
msgid ""
"Add a name for the write assistant tool. This is what your agents see when "
"they access the write assistant tools."
"Add a name for the writing assistant tool. This is what your agents see when "
"they open the writing assistant tool menu in an article they write."
msgstr ""

#: ../ai/writing-assistant.rst:74
#: ../ai/writing-assistant.rst:131
msgid "Custom instructions"
msgstr ""

#: ../ai/writing-assistant.rst:45
#: ../ai/writing-assistant.rst:102
msgid ""
"Provide detailed instructions for the AI. This is a very important part of "
"the configuration. They get included in the system prompt and tell the AI "
"what to do with a given text. To get proper responses, the instructions "
"should be constructed in a certain way:"
msgstr ""

#: ../ai/writing-assistant.rst:50
#: ../ai/writing-assistant.rst:107
msgid "They should be unambiguous and precise."
msgstr ""

#: ../ai/writing-assistant.rst:51
#: ../ai/writing-assistant.rst:108
msgid "They can include one or more examples."
msgstr ""

#: ../ai/writing-assistant.rst:52
#: ../ai/writing-assistant.rst:109
msgid "They should not include superfluous or redundant information."
msgstr ""

#: ../ai/writing-assistant.rst:53
#: ../ai/writing-assistant.rst:110
msgid ""
"They can specify an output format to keep the formatting and structure "
"(namely HTML, see examples below)."
msgstr ""

#: ../ai/writing-assistant.rst:56
#: ../ai/writing-assistant.rst:113
msgid ""
"You can even use variables by typing ``::``. This triggers a list of "
"available variables where you can choose from. By using a variable, you can "
"include object specific information in the instructions."
msgstr ""

#: ../ai/writing-assistant.rst:62
#: ../ai/writing-assistant.rst:119
msgid ""
"To help you build good instructions, we collected a few snippets which may "
"be helpful, depending on your use case. Pick fitting ones and include it in "
"your custom instructions and/or consider cloning an existing text tool and "
"adjust it."
msgstr ""

#: ../ai/writing-assistant.rst:82 ../manage/groups/index.rst:2
#: ../ai/writing-assistant.rst:139 ../manage/groups/index.rst:2
#: ../manage/macros/how-do-they-work.rst:0
msgid "Groups"
msgstr ""

#: ../ai/writing-assistant.rst:77
#: ../ai/writing-assistant.rst:134
msgid ""
"Define groups which can access the write assistance tool. If no group is "
"selected (moved on the left side by clicking on it), the tool is available "
"for tickets in all groups."
msgstr ""

#: ../ai/writing-assistant.rst:81
#: ../ai/writing-assistant.rst:138
msgid ""
"Agents can access **all** writing assistance tools (including the restricted "
"ones) during ticket creation as long as no group is selected."
msgstr ""

#: ../ai/writing-assistant.rst:87
#: ../ai/writing-assistant.rst:144
#: ../channels/email/accounts/secondary-addresses.rst:45
#: ../channels/email/accounts/secondary-addresses.rst:46
#: ../manage/groups/settings.rst:102 ../manage/macros/how-do-they-work.rst:0
Expand All @@ -723,14 +804,14 @@ msgstr ""
msgid "Note"
msgstr ""

#: ../ai/writing-assistant.rst:85
#: ../ai/writing-assistant.rst:142
msgid ""
"Add a note about the write tool for other admins and explain what it it is "
"for. This information gets displayed in the table of tools. It is **not** "
"considered as context for the AI."
msgstr ""

#: ../ai/writing-assistant.rst:90 ../channels/form.rst:37
#: ../ai/writing-assistant.rst:147 ../channels/form.rst:37
#: ../manage/groups/settings.rst:124 ../manage/macros/how-do-they-work.rst:0
#: ../manage/overviews.rst:0 ../manage/report-profiles.rst:58
#: ../manage/roles/index.rst:92 ../manage/scheduler.rst:161
Expand All @@ -739,22 +820,22 @@ msgstr ""
msgid "Active"
msgstr ""

#: ../ai/writing-assistant.rst:90
msgid "Set the write assistant tool to active or inactive."
#: ../ai/writing-assistant.rst:147
msgid "Set the writing assistant tool to active or inactive."
msgstr ""

#: ../ai/writing-assistant.rst:92
#: ../ai/writing-assistant.rst:149
msgid ""
"After creating or editing, you should test if the result is as expected. In "
"case you are not happy, feel free to adjust the instructions until it fits "
"your expectations."
msgstr ""

#: ../ai/writing-assistant.rst:97
#: ../ai/writing-assistant.rst:154
msgid "Usage for Agents"
msgstr ""

#: ../ai/writing-assistant.rst:99
#: ../ai/writing-assistant.rst:156
msgid ""
"If enabled, agents have access to the default tools as well as the custom "
"tools which are available for the group or are not limited to any group. "
Expand Down
Loading
Loading