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Original file line number Diff line number Diff line change
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---
title: What It Looks Like When Your Docs Keep Up With Your Product
subtitle: Published March 2026
description: >-
Three real workflows from teams using Promptless that show what changes when
your tooling handles detection, context gathering, and the first draft.
date: '2026-03-26T00:00:00.000Z'
section: Technical
hidden: false
---
import BlogRequestDemo from '@components/site/BlogRequestDemo.astro';

What does it look like when your docs keep up with your product, without you
spending half your day hunting for what changed?

Most docs tools solve distribution. They give you a nice site, interactive API
explorers, maybe a search bar that works. That's real value, but it assumes the
hard part is presentation. The actual hard part is knowing what needs to be
written and keeping it honest as the product moves underneath you. That is the
work that eats your week, and that is the problem we built Promptless to solve.

We have been working with teams like Helm, Vitess, Basis, and Vellum over the
past few months, and there are three workflows that keep surprising me with how
much they change the shape of a writer's day.

The first is just eliminating the classic "I didn't know that changed" problem.
Many of our customers love the awareness Promptless gives them of what changed,
and how it changed. Promptless watches every PR across their repos, and when an
engineer changes how auth works or deprecates a parameter, the tech writer does
not find out from a support ticket three weeks later. A writer gets a drafted
update with citations back to the PR, the relevant Slack discussion, the
engineer's own description of the change. Review it, ask Promptless for changes,
manually edit it, published. The feedback loop between code change and
doc update collapses to hours.

The second is something Basis is doing that (completely unexpected to me)! They
dump their customer call transcripts into a Git repository, and Promptless
monitors that repo and maintains internal documentation around what all their
customers are doing, what they are asking about, what keeps coming up, how the
product is actually being used out in the field. An internal knowledge base that
builds itself from conversations, and because it lives in their own repo in a
format they control, they are building all kinds of internal agents to make use
of it. They would get way less value from throwing all that data
into a third party system and hope third party agents can do something useful
with it.

The third is about scale. Helm had community translations of their docs across
ten languages, but most were incomplete or out of date, and would be a big ask
for their writers to bring them all current by hand. So two writers spent about
five iterations over eight hours "teaching" Promptless how to do the work (its
just skills, which if you read this blog you know is just another kind of docs).
They started with a style guide which was not good enough. But they got feedback
in about 35 minutes, so they iterated and fixed the problems. They added a
glossary, then more language-specific instructions for how to handle existing
translations, keep what was still good, update what had drifted, and fill in the
gaps. By the end of that process the writers had 10 playbooks that Promptless
could execute for 10 languages over the 110 pages of Helm V3 docs. So in one
day, 10 PRs opened. Then over the next three weeks the community reviewed and
merged them one by one. Pretty clever use case we didn't build for.

This is what's possible when your writers have a power tool that rewards
the craft, not just a platform that makes things look nice.

If you want to see what this looks like for your team, book a quick 15-min demo
with one of our engineers. 30-day free trials!

<BlogRequestDemo />
40 changes: 40 additions & 0 deletions src/content/changelog/changelogs/march-2026.mdx
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---
title: March 2026
subtitle: Version branch targeting, AGENTS.md support, improved screenshots, and smarter clarification prompts.
date: '2026-03-01T00:00:00.000Z'
hidden: false
---
import Frame from '@components/fern/Frame.astro';

**New Features:**

* **Version Branch Targeting:** Suggestions now target the correct base branch automatically. When a trigger comes from a non-default branch, Promptless creates the suggestion against that branch—useful for teams maintaining versioned documentation. A base branch chip appears on suggestion cards so you can see at a glance which branch a suggestion targets.

* **AGENTS.md Support:** Promptless now honors `AGENTS.md` files in your docs repository, letting you provide persistent guidance to the agent about your project's conventions, terminology, and documentation standards.

* **Clarification Prompts:** When you send a direct request via Slack or the Web UI, Promptless now asks clarifying questions before diving in—reducing back-and-forth and improving suggestion quality.

**Improvements:**

* **Better Screenshot Capture:** Screenshots are now captured more reliably and at higher quality. Large screenshot canvases also fit properly within the editor dialog instead of overflowing.

* **Improved Voice Matching:** Promptless now does a better job matching your team's writing style, tone, and conventions when generating documentation suggestions.

* **Suggestion Branch Syncing:** Open suggestion branches now stay synced with their effective base branch, so suggestions always build on the latest documentation state.

* **Sticky File Header in Diff Review:** The file header now sticks to the top of the viewport while scrolling through diffs, so you always know which file you're reviewing.

* **Dynamic Browser Tab Titles:** All dashboard pages now display descriptive tab titles, making it easier to navigate with multiple tabs open.

* **Full PR Links in Citations:** Citations now link directly to the source pull request, making it easier to trace a suggestion back to the change that triggered it.

* **Improved Slack Notifications:** Slack messages now render with consistent formatting—links, bold text, and code blocks display properly across all notification types.

**Bug Fixes:**

* **Docs PR Status:** Fixed the trigger events page showing stale PR status instead of the current state.
* **Large PR Handling:** Fixed an issue where PRs with more than 300 changed files could silently drop changes during processing.
* **Onboarding Doc Detection:** Fixed onboarding to correctly detect `.rst` and `.adoc` files in your repository.
* **Stale Image Filtering:** Fixed stale images appearing in the "Added images" section of suggestion diffs.
* **Stale Suggestion Pruning:** Suggestions with open documentation PRs are no longer incorrectly archived by the stale-suggestion cleanup.
* **Default Branch Rename:** Fixed suggestion sync breaking when a repository's default branch is renamed.
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