Bitbucket provider does not always work, getting status 500 errors

[RudeySH]

I use Skyhook for Bitbucket commits and issues, and I have seen commits not getting picked up from time to time. I enabled Bitbucket's "Request history collection" and managed to capture an error.

Error: Server Error
The server encountered an error and could not complete your request. Please try again in 30 seconds.

X-Cloud-Trace-Context: e412361433e2be0a7653ad251fa1ac45

Bitbucket's third attempt succeeded, but sometimes it fails all 3 attempts in a row.

Can something be done about this?

[wh1337]

@RudeySH are you still getting this error? Couple of questions:

• Are you using bitbucket cloud or bitbucket server?
• If bitbucket cloud, is it the free tier or paid tier?
• What is the version of bitbucket are you using?

This doesn't appear to be an error message from Skyhook.

Thank you!

[RudeySH]

I was using the free tier of Bitbucket Cloud, latest version at the time I guess.

I failed to mention that I was getting these errors while using https://skyhookapi.com/ . After installing skyhook on my own server, the issues went away.